About Us
Marblehead Outfitters was incorporated in 1980, and has been going strong ever since. Located in the historic "Old Town" section of Marblehead, Massachusetts, we have built our reputation on providing the best products and superior service to all of our customers. Over the years, we have grown and our fan base has spread, but we still treat our customers like family.
We sell only products that really work - we use them ourselves - and of equal importance, we deliver superior customer service with a personal touch. If you like having a supplier that will not only help with what you want, but consult with you about what you really need, then we're your outfitter.... Marblehead Outfitters.
Customer service
Much has changed in the retail world since 1980. However, one thing has not: the importance of outstanding customer service. We have always treated our customers like dear friends, and they have rewarded us with their unyielding loyalty and support.
To be sure, the ways in which we as a modern society seek and purchase goods have evolved, with more and more interactions being replaced by keystrokes or thumb-taps. We feel that in the world of retail, too often, something has been lost. Yet it has never been lost on us. The feeling that you are being cared for, served honestly, and earnestly appreciated cannot be replaced. This is the most important aspect of customer service, and it is something we celebrate and protect.
So whether you are looking for something you saw on our site, something that you cannot find anywhere, or something you cannot yet identify, let us help.
We look forward to hearing from you.